Privacy Policies

This privacy policy ("Policy") sets out how the AppleDoc uses and protects any information that you give us when you use this website/ mobile application (individually and collectively, “Platform” ). AppleDoc (getappledoc.com) is committed to ensuring that your privacy is protected. Should we ask you to provide any information by which you can be identified when using this Platform, be rest assured that it will only be used strictly in accordance with this Policy. Please note that our Policy is subject to change at any time, and we may not be able to provide you prior notice. To ensure you are up to date with the Policy, please review this page periodically. This Policy applies to current and former visitors and customers of our Platform. By visiting and/or using our Platform, you are accepting and consenting to the practices described in this Policy.
What information do we collect?
We learn, collect, and store your personal information (that we consider necessary) when you use our Platform. We use this information to provide you with a safe, efficient, smooth, and customized experience, which includes, without limitation, displaying content such as recommended products that might interest you and communicating with you about your orders, new products, and latest promotional offers. This allows us to provide specific services and features that most likely meet your needs, customize our Platform to make your experience safer and easier, and enable third parties to carry out technical, logistical, and other functions on our behalf.
Here are the types of information we gather:
1) Information you provide us
We receive and store the information you explicitly provide to us. This includes personal information such as your user name along with your password, your name, address, telephone number, e-mail address and other contact information, date of birth, gender and any other information that you provide during your time on the Platform. You may choose not to provide certain information, but this could prevent you from taking full advantage of our Platform’s various features.
2) Information collected automatically Whenever you interact with our Platform, we automatically receive, record, and analyse information from your browser or device, which includes, without limitation geolocation data, device identification, “cookie” information, the type of browser and/or device you’re using to access our Platform, information about your mobile device, including a unique identifier for your device and purchase history.
How do we use cookies?
A cookie is a small file that we, after obtaining your permission, transfer to your computer’s hard drive through your web browser. This file helps us recognize your browser and respond to you as an individual.
You can choose to accept or decline cookies.
Do we share the information we receive?
Respecting customers’ privacy is not only an important part of our business but one of the core philosophies of our organization. We never have and never will commercially exploit such information by selling it to third parties.

Is your information secure?
In one word, absolutely. The security of your information is very important to us. We use adequate security policies, rules, and technical measures, as required under applicable law, to safeguard and protect your information from unauthorised access, improper use or disclosure, unauthorised modification, and unlawful destruction or accidental loss. However, we shall not be responsible for any breach of security or for any action of any third parties that receive users’ personal data or events that are beyond our reasonable control including acts of government, computer hacking, unauthorised access to computer data and storage devices, computer crashes, breach of security and encryption, etc.
What about links to other websites?
No our Platform don't contain third-party advertising and links to other websites.
What choices do you have? 1) You can add, correct, update, modify or review your personal information on a regular basis. However, whenever you update information, we usually keep a copy of the previous version for our records. 2) If you do not want to receive emails or messages from us, please get in touch with our customer care team to de-list your e-mail ID. 3) You can choose to not provide your personal information or consent for usage of your personal information or subsequently withdraw your consent. However, this might not allow you to take full advantage of the features of our Platform.
Who should I contact with my grievances regarding this Privacy Policy?
If you have any questions or feedback regarding this Policy, you may contact us using the information below:
Name: Basharat Bhat
Contact Number: +91 946 966 2374
Email: info@getappledoc.com / basharatbhat09@gmail.com
Timing: Monday to Saturday- 10 am to 6 pm

RETURN AND EXCHANGE POLICY

AppleDoc: Return and Exchange Policy offers no return of goods once delivered. If you choose to exchange the item for reason of mismatch of product or receipt of a defective or expired item, you will be provided with a replacement of the item, free of cost. However an exchange is subject to availability of the product in our stock.
The following EXCEPTIONS and RULES apply to this Policy:
1. All items to be returned or exchanged must be unused and in their original condition with all originallabels and packaging intact, and should not be broken or tampered with.
2. Exchanges are allowed only if your address is serviceable for an Exchange by our logistics team.
3. In case you had purchased a product which has a free gift/offer associated with it and you wish to return the item, maximum of Refunds/Free item MRP will be debited until the satisfactory receipt of all free gift(s)/offer item(s) that are shipped along with it.
4. If you choose to self-ship your returns, kindly pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you use a reliable courier service.
5. Perishable goods such as seeds etc., cannot be returned, if the packet is opened or damaged.
6. Products must be returned within 07 days from the day of delivery, To return your purchase, please call customer care at +91-946 966 2374

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the seller directly.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@getappledoc.com

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at basharatbhat09@gmail.com and send your item to AppleDoc Chandrigam Pulwama J&K India.

Governing Law:
These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Srinagar, Kashmir

Shipping
To return your product, you should mail your product to:
AppleDoc Chandrigam Pulwama J&K India.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.